Cloud computing – or data storage in the cloud – is often touted as a cure-all for the woes of mounting ESI costs. Whether considering cloud computing for the home with storage backup services like Google Photos or iCloud, or considering cloud computing for a business process like eDiscovery, the same considerations apply: How do you know your data is really secure? How can you be sure you won’t be subject to a breach, and how can you ensure your provider doesn’t accidentally lose or delete your data – or do something illegal with it (intentionally or by mistake)?
When it comes to personal privacy, these questions are worth serious consideration. And when it comes to litigious – or potentially litigious – data involved in corporate litigation or regulatory investigations, these questions can make or break a law firm or corporation’s reputation and significantly affect profitability. A cloud provider’s security vulnerabilities could, if exploited, not only compromise the security of its clients, but also extend culpability to any of the provider’s clients who didn’t properly vet their vendors.
So what can lawyers who handle large amounts of litigious data do to ensure that their firms, corporations, and their ownreputations are secure when working with the many vendors who handle and store discovery data on behalf of legal clients?